The business seems to be reliable and trustworthy, with many customers praising the staff's professionalism and helpfulness. Many reviews mention the shop's ability to provide quick and affordable repairs, with some customers even mentioning that they received same-day service. The staff is described as being knowledgeable and honest, with some reviewers noting that they were given accurate diagnoses and repairs.Some reviewers mention that the shop has a family-owned and operated business, which may contribute to the sense of trust and reliability that many customers feel. However, a few reviewers have noted that the shop may have a bit of a wait time, and some have mentioned that the staff can be a bit pushy with upselling repairs.One notable issue that several reviewers have mentioned is the shop's policy of charging a 30% fee for credit card transactions. This has been a point of contention for some customers, who feel that this fee is excessive and not clearly communicated.Overall, the business seems to be a good option for customers who are looking for reliable and affordable radiator repairs. However, it's worth noting that the shop may not be the best fit for customers who are looking for a more personalized or high-end experience.