This law firm has a solid reputation, with most clients praising the professionalism and kindness of their staff, particularly Norma Hernandez and Maria Lemus. The firm seems to excel in navigating complex immigration cases, with many clients achieving positive outcomes, such as residency and citizenship. However, there are some concerns about communication issues and delays in the process. While some clients express satisfaction with the pricing, others feel that the firm takes advantage of clients by charging high fees. The firm's innovativeness is not clearly evident, but they seem to be knowledgeable in their field and can provide expert guidance to clients.