Rusel Felts Motor Company has a great reputation among customers, with many praising their friendly and professional staff, including Joey, Rob, and John. The company's inventory is well-organized, and the vehicles are thoroughly inspected before being sold. The sales process is often described as smooth and stress-free, with no high-pressure sales tactics. Many customers have appreciated the company's willingness to work with them to find the right vehicle and provide excellent customer service.However, there have been some issues with the accuracy of vehicle listings and discrepancies in the description of vehicles. One customer reported that the vehicle they purchased had some maintenance issues, including a brake job, tune-up, and repairs to the check engine light. Another customer had to wait for their license plates to be sent, which caused some inconvenience.Overall, Rusel Felts Motor Company has a good reputation, but it's essential to be aware of potential issues with vehicle accuracy and customer service. With a little patience and flexibility, customers can have a positive experience at this dealership.