This location is known for its exceptional customer service. The owner, Justin, is transparent and honest in his business dealings, taking the time to educate customers about the gold buying process. He is also knowledgeable about precious metals and is willing to explain the testing process and the prices he offers. Many customers have reported feeling comfortable and confident in their transactions with Justin.The location has a welcoming atmosphere, with a free parking lot and wheelchair-accessible entrance. It is also LGBTQ+ friendly and has a crowd of transgender safe space, making it a inclusive and accepting environment for all customers.While the location's prices are generally fair, some customers have reported feeling that the prices are slightly lower than what they could get at other locations. However, Justin's expertise and knowledge make up for this, and customers often report feeling that they are getting a good deal.One issue that has been reported is the occasional problem with a customer feeling that they were shortchanged on the weight of their gold. However, Justin has responded to these concerns, explaining that he weighs on DWT (penny weight) and that this is a common metric used in the industry.Overall, this location is a great choice for customers looking for a trustworthy and knowledgeable gold buyer. While it may not offer the highest prices, the expertise and customer service make it a valuable resource for anyone looking to buy or sell gold.