The store has a good overall rating, with most customers satisfied with their experience. However, some have mentioned that the quality of the products can be inconsistent, with some items being low-quality or damaged. The prices are generally competitive, but some customers have reported issues with the pricing process, such as being charged hidden fees. The store has a wide selection of furniture, but some customers have reported that it can be overwhelming to navigate. On the other hand, the staff is often friendly and helpful, and some customers have reported excellent customer service. Overall, the store has some strengths and weaknesses, but it seems to be a decent option for those looking for furniture. It's worth noting that there are some issues with customer service, especially with regards to delivery and installation. Some customers have reported long wait times for delivery, and others have reported that the installation process was not handled professionally. Additionally, some customers have reported issues with the quality of the products, such as stains or damage. However, it's worth noting that the store has a responsive owner who seems to be committed to resolving customer complaints. One thing that stands out is the high level of customer satisfaction with the prices. Many customers have reported that the prices are very competitive, and some have even reported getting a good deal on their purchase. This suggests that the store is able to offer good value to its customers, which is an important aspect of customer satisfaction. Overall, the store seems to be a decent option for those looking for furniture, but it's worth being aware of the potential issues with customer service and quality.