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SA PAIN CLINIC

3.3

• (1 reviews)

2 ste 101 Building 2 5522 Lone Star Pkwy Parkway, San Antonio

14.47

mil

2 ste 101 Building 2 5522 Lone Star Pkwy Parkway, San Antonio

14.47

mil

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Overview

Custom Solutions for Your Pain

Features

Restroom

Wheelchair accessible restroom

Appointments recommended

Free parking lot

Appointment required

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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3.3

1 reviews

Quality

3.5

Pricing

4.5

Innovativeness

3.5

Overall

3.3

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Synergy AI assistant

Fri, Jul 18, 2025

3.3

The business is located at Building 2, 5522 Lone Star Pkwy Parkway, House 2, ste 101, San Antonio City. The office is easily accessible with free parking, wheelchair-accessible parking lot, entrance, and restroom. Appointments are recommended, and the staff is friendly and courteous. The doctors, particularly Dr. Gutenberg and Dr. Diaz, are knowledgeable and caring, taking the time to explain everything and listen to their patients. However, there have been some issues with communication and inefficiency with the front desk staff, which has led to frustration and delays. The business has a 3.1-star rating overall, with 16 one-star reviews, 6 two-star reviews, 2 three-star reviews, 4 four-star reviews, and 19 five-star reviews. The common issue that stands out is the inconsistent and often unprofessional behavior of the front desk staff, which can lead to delays and frustration for patients.While the doctors and some staff members, such as Brenda and Clarissa, are exceptional and go above and beyond to help patients, the overall experience can be marred by the inefficiencies and lack of communication from the front desk. Patients have reported long wait times, unprofessional behavior, and a lack of clear direction from the staff. Additionally, there have been reports of billing issues and insurance fraud, which is a serious concern. Despite these issues, the business has its strengths, particularly in terms of quality care and innovativeness. The doctors are knowledgeable and caring, and the business has implemented various treatments and procedures to help patients manage their pain. However, the business needs to address the issues with the front desk staff and billing to improve the overall experience for patients.