This business has a strong reputation with an average rating of 4.5 stars across multiple reviews. They have a good track record of providing quality services, as evident from the numerous positive reviews. However, there is one issue that stands out - their business practices, as highlighted in one of the negative reviews, seem to be a bit unprofessional. Specifically, the reviewer felt that the company used a bait-and-switch tactic by charging $250 for a free estimate, which was later deducted from the final bill. This kind of practice can erode trust and create a negative perception of the business. Overall, the company seems to have a good handle on quality and pricing, but may need to improve their professionalism and communication with customers.The business is known for its exceptional services, as customers have praised their professionalism, punctuality, and quality work. They have a wide range of services, including roofing and gutter installation, and are happy to work with insurance companies to ensure that customers get the best price for their services. They also have a strong focus on customer satisfaction, as evident from the numerous positive reviews. However, it's worth noting that there is one issue with professionalism that has been raised by a customer, which the company needs to address.The business is also open 24/7, which is a major plus for customers who need emergency services. They have a free parking lot, which makes it easy for customers to access their services. The business is also LGBTQ+ friendly and has a trans safe space, which is a big plus for the community. They have a wheelchair-accessible entrance, restroom, and seating, which makes it easy for customers with disabilities to access their services. Overall, the business seems to be doing a great job of meeting the needs of its customers.The business is also highly recommended by its customers, with many praising their honesty, fairness, and knowledge. They have a strong reputation in the community and are known for their exceptional services. However, as mentioned earlier, there is one issue with professionalism that needs to be addressed. Overall, the business seems to be doing a great job of providing quality services to its customers.It's worth noting that the business has a wide range of services, including roofing, gutter installation, and pergola construction. They also have a strong focus on customer satisfaction, which is evident from the numerous positive reviews. However, as mentioned earlier, there is one issue with professionalism that needs to be addressed.Overall, the business seems to be doing a great job of meeting the needs of its customers. They have a strong reputation in the community, are known for their exceptional services, and have a wide range of services to offer. However, they need to address the issue with professionalism to take their business to the next level.