This location is a reliable and trustworthy shoe repair shop. The owners, Mr. and Mrs. Saenz, are friendly and welcoming, making customers feel at ease. The shop is wheelchair accessible, which is a big plus. The quality of the work is exceptional, with many customers raving about the attention to detail and the quality of the materials used. Prices are reasonable, and the turnaround time is quick, with some customers receiving their repaired items the same day. One customer had a poor experience due to delayed work and communication issues, but this seems to be an exception rather than the rule. The shop's work is well-reviewed, with many customers praising the craftsmanship and the personal touch they receive. The owners are clearly dedicated to their work and take pride in their craft. The shop is limited in its hours of operation, but this is likely due to the owners' desire to focus on quality rather than quantity. Overall, this is a great choice for anyone in need of shoe repair or restoration.