The business has a very strong overall reputation with customers. The quality of their work is highly rated, with most customers expressing satisfaction with the final product. However, some customers have mentioned that the initial consultation process was not always smooth, and a few have reported issues with communication and responsiveness.One notable issue is that some customers have experienced problems with the quality of the materials used in the construction process. Specifically, some have reported that the shower valves installed by Safe Showers do not meet their expectations, and that they were not informed about the specific design and functionality of the valve before it was installed.Despite these issues, Safe Showers has a strong commitment to customer satisfaction, and they seem to be actively working to address customer concerns and improve their processes. They have a robust customer service system in place, and they respond promptly to customer inquiries and concerns.Overall, while there are some areas for improvement, Safe Showers appears to be a reliable and trustworthy business that delivers high-quality products and services to its customers.