San Antonio
Sagora Senior Living
240.05
240.05
Overview
Searching for a senior living community for yourself or a loved one? Sagora has amazing independent, assisted, and memory care communities across 12 states!
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Pricing
Innovativeness
Overall
Quality
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The location is a mixed bag of good and bad experiences. On the positive side, the community has a friendly and welcoming atmosphere, with staff like Kayla and Sierra being professional and warm. The location is also well-maintained, with a beautiful and homey environment. However, there are also some concerning issues, such as the handling of estates after a resident's passing, which has been described as "unacceptable" by some families. The facility has also been accused of nickel-and-diming families with extra charges for services not rendered, such as painting, and of having a high turnover rate among staff. Some residents have also reported neglect and a lack of care, with one reviewer stating that their mother was left alone in pain and crying out for help. The location's commitment to resident care and experience is questionable, given these reports. The overall score reflects the mixed bag of experiences, with the highest score going to pricing, which seems to be a major factor in the location's operations.
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