This business is a reliable choice for shipping services. Many customers have had good experiences with timely and safe deliveries. However, some reviewers have reported issues with mistakes in delivery, poor communication, and rude customer service. One reviewer had to deal with a pallet being delivered to the wrong address, and another experienced a delay in delivery with no communication from the company. On the other hand, some reviewers have praised the friendly and helpful staff, especially the drivers who have been described as courteous and professional. Overall, the company seems to have its strengths and weaknesses, and customers should be aware of the potential for mistakes and delays. Despite these issues, the company's strong features, such as its ability to deliver heavy and fragile items safely, make it a viable option for shipping services.