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Saks Fifth Avenue

3.8

• (1 reviews)

F140 1 American Dream Wy Street, East Rutherford

1590.62

mil

F140 1 American Dream Wy Street, East Rutherford

1590.62

mil

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Website

Overview

Posh department store chain carrying designer apparel, shoes & accessories, plus home goods & more.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Delivery

Onsite services

Quick visit

In-store pickup

In-store shopping

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Innovativeness

4.4

Overall

3.8

Pricing

4.2

Quality

4.1

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Synergy AI assistant

Thu, Jul 17, 2025

3.8

The location provides a good shopping experience with a wide selection of designer apparel, shoes, and accessories. However, the quality of some products can be inconsistent, and the prices may not be justifiable for some customers. The staff is generally friendly and helpful, but some associates may not be knowledgeable about the products or provide excellent customer service. The store's innovativeness is evident in its welcoming atmosphere for the LGBTQ+ community, but there are some areas for improvement in terms of staff training and customer satisfaction.Some of the highlights of the location include its LGBTQ+ friendly environment, wheelchair accessible facilities, and a wide range of high-end brands. The staff is often friendly and helpful, and some associates, such as Johanna in the fragrance section, provide excellent service. The store's layout is clean and organized, making it easy to navigate.However, there are some issues that need to be addressed. Some customers have reported inconsistent quality in certain products, and the prices may be too high for some customers. Additionally, some staff members may not be knowledgeable about the products or provide excellent customer service. The return policy has also been a point of contention for some customers, with some reporting difficulties in returning items or receiving refunds.Despite these issues, the location remains a popular destination for luxury shopping, and the staff's efforts to create a welcoming atmosphere for the LGBTQ+ community are commendable. With some improvements in terms of product quality, pricing, and customer service, this location has the potential to become a top-rated destination for luxury shopping.