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Sally Beauty

4.1

• (1 reviews)

531 SW Military Dr Drive, San Antonio

4.64

mil

531 SW Military Dr Drive, San Antonio

4.64

mil

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Overview

Cosmetics chain offering brand-name beauty products & supplies, including salon equipment.

Features

Delivery

Debit cards

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In-store pickup

Wheelchair accessible entrance

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Wheelchair accessible parking lot

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4.1

1 reviews

Quality

3.1

Innovativeness

4.5

Overall

4.1

Pricing

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.1

This location has some room for improvement, but it is still a good place to shop. The overall experience is decent, but it falls short in terms of quality. The staff seems to be friendly and helpful, but there have been some issues with customer service. On the other hand, the prices are very competitive, which is a plus. The selection of products is good, but it could be improved to cater to a wider range of customers. One of the main issues is the lack of consistency in customer service, with some staff members being extremely helpful and others being unfriendly and unhelpful. This can be frustrating for customers who are looking for a good experience.Some of the employees are very knowledgeable and can offer great advice, but others seem to be lacking in this area. The store has a wide range of products, including cosmetics and salon equipment, which is convenient for customers who need to purchase multiple items. However, the store's hours of operation are a bit limited, and it would be great if they were open for longer hours.Overall, this location has the potential to be a great place to shop, but it needs to work on improving its customer service and expanding its product selection. With a bit more attention to these areas, it could become a go-to destination for customers in the area.A highlight of this location is its competitive pricing, which makes it an attractive option for customers who are looking for affordable beauty products. However, the inconsistent customer service is a major drawback, and it's something that the store needs to work on improving.One issue that stands out is the lack of consistency in customer service, with some staff members being very helpful and others being unfriendly and unhelpful. This can be frustrating for customers who are looking for a good experience.