This business has many satisfied customers, with most reviews praising the excellent service provided by the hair stylists. The staff is friendly and welcoming, and they seem to go above and beyond to make sure customers feel comfortable and happy. The salon is clean and well-maintained, and the services offered are diverse and of high quality.Many reviewers have mentioned specific stylists who have provided exceptional service, including Claudia, Marissa, and John Ortiz. These stylists are said to be talented, professional, and attentive to their customers' needs.Some reviewers have also praised the salon's modern and aesthetically pleasing decor, as well as its convenient location and working hours.However, there are a few negative reviews that mention issues with customer service and appointments. One reviewer mentioned waiting 20-30 minutes after their appointment time, while another reviewer had a bad experience with a stylist who seemed arrogant and unprofessional.Despite these issues, the overall sentiment is overwhelmingly positive, and most reviewers would highly recommend this salon to others. The main issue is with the salon's water heater, which has been out for a long time, causing some inconvenience to customers.