San Antonio
San Antonio ENT - Medical Center
9.20
9.20
Overview
We believe in helping patients achieve the best possible outcome at each visit. While this may be a goal of most practices, at Texas ENT Specialists, we have features that ensure we achieve it. This includes an unparalleled network of providers in Greater Houston and San Antonio area.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
The overall experience at the San Antonio ENT medical center is satisfactory, with a decent rating. The quality of care provided by the doctors and staff is good, but not exceptional. Pricing seems to be reasonable, and the center is innovative in its approach to patient care. However, there are some issues with communication and scheduling, which may be a concern for some patients.The center has a clean and wheelchair-accessible facility, with amenities such as a restroom and parking lot. However, some patients have reported issues with overbooking and long wait times, which can be frustrating. The staff is generally friendly and professional, but some have reported being dismissive or unhelpful when dealing with issues.One of the major concerns is the lack of transparency and communication regarding appointment scheduling and availability. Some patients have reported being told that they cannot be seen until months in the future, or that their appointments are canceled without notice. This can be stressful and inconvenient for patients who are trying to schedule care.Despite these issues, the center has a strong reputation and many positive reviews from satisfied patients. The doctors and staff are knowledgeable and caring, and the center seems to be committed to providing high-quality care. However, addressing the communication and scheduling issues would help to improve the overall experience for patients.One issue that stands out is the lack of consistency in the front desk staff's behavior. Some patients have reported being treated rudely or dismissively, while others have reported being friendly and helpful. This inconsistency can be confusing and frustrating for patients who are trying to navigate the center's scheduling and billing systems.Another issue is the difficulty in getting a same-day appointment or scheduling care for urgent issues. Some patients have reported waiting for weeks or months to be seen, which can be a concern for those with urgent medical needs. However, the center does offer same-day appointments for emergency situations, and the staff is generally responsive to patient needs.Overall, the San Antonio ENT medical center is a decent choice for those seeking ear, nose, and throat care. However, addressing the communication and scheduling issues would help to improve the overall experience for patients.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Shopping
Tools Stores
Medical Service
Hospitals
Medical Centers
Allergy
Other Medics
Audiologist
Medical clinic
Allergist
Otolaryngologist
Hearing aid store
Sleep clinic
Contact business
1