This location is a government service facility that operates as a fire station. It is located on S Presa St Street in San Antonio City. The facility has a wheelchair-accessible parking lot and entrance, making it easily accessible for visitors with disabilities. It is co-branded with San Antonio Fire Department Station #13.The reviews suggest that the staff may not always handle situations professionally, which can be a concern for visitors who are seeking help in emergency situations. One reviewer mentioned that they felt judged and not taken seriously when they visited the facility with a mental health issue.However, there are also positive reviews that suggest the staff may be understanding and helpful in some cases. One reviewer mentioned that they may have been on another call when they didn't receive immediate assistance, which is a possible explanation for the delay.The facility is equipped to provide emergency services, and it's clear that the staff is trained to handle a variety of situations. However, the issue of handling situations professionally and empathetically is something that the facility could work on to improve the overall experience for visitors.It's worth noting that the facility has a strong online presence, with a website and a phone number that are easily accessible. The website provides information on the services offered by the facility and how to contact them in an emergency.Overall, while the facility has some areas for improvement, it appears to be a reliable and accessible source of emergency services in the area.