San Antonio
San Antonio Gastroenterology Endoscopy Center – Downtown
1.03
1.03
Features
Onsite services
Wheelchair accessible parking lot
Appointments recommended
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The center received mostly positive reviews with patients praising the friendly and professional staff, including Dr. Guerra, Dr. Otero, and Dr. Ramirez. Many appreciated the efficient and smooth procedure process, with some patients mentioning that they felt comfortable and at ease throughout their experience. Some reviewers noted that the facility was clean and well-organized, with a warm and welcoming atmosphere.However, some patients had negative experiences, including long wait times, unprofessional staff, and communication issues. A few reviewers mentioned that they had trouble getting their results or had issues with billing. One patient reported that the staff seemed rushed and overwhelmed, while another reviewer mentioned that the nurse who took their information was unfriendly and rude.There were also some complaints about the scheduling and communication, with some patients reporting that they were not called back in a timely manner or that they were not informed about delays. Some reviewers mentioned that they had to wait for a long time in the hallway before being seen, which was frustrating.The pricing of the center seemed to be competitive, with many reviewers mentioning that they were satisfied with the cost of their procedures. However, there were some complaints about the billing process, with some patients reporting that they received surprise bills or had issues with insurance.Overall, the center seems to have a strong team of doctors and staff, but there are some areas for improvement, particularly in terms of communication and scheduling. The center's innovativeness was not mentioned much in the reviews, but some patients appreciated the modern facilities and equipment.
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Medical Service
Surgical center
Surgery
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