The business located in Building 700, N St Mary's St Street, Suite 1400, San Antonio City seems to have a decent reputation. The staff represented themselves professionally during the initial consultation. However, the clients were disappointed with the way their home was treated after the job was completed. The work area was left in a mess, with dust, drywall, and pipe debris scattered everywhere. The clients also felt disrespected when the plumbers used their restroom without permission and left their trashcan filled with toilet paper.One issue that stands out is the lack of professionalism and respect shown by the plumbers towards the clients' home. While they did a decent job in repiping the house, their unprofessional behavior and lack of cleanliness is a major concern. The clients also felt that the business's reliance on third-party plumbers may have contributed to the lack of professionalism.The pricing of the business is unclear, but the clients did mention that they paid a significant amount for the repiping service. The business could improve by hiring more local plumbers who can provide a more personalized and professional service.The innovativeness of the business is also unclear, but it seems that they have some unique selling points, such as their specialization in repiping services. However, this does not seem to be enough to make up for the lack of professionalism and respect shown to the clients.Overall, the business has some potential, but it needs to work on improving its professionalism and respect for clients' homes.