This business location provides government services and emergency care. The address is City Hall 1400 Schertz Pkwy Parkway, Suite 7, Schertz City, and the phone number is +12106191400. The website is http://schertz.com/272/Emergency-Medical-Services-EMS. The business is wheelchair accessible with a parking lot and entrance. They work closely with Schertz EMS.The service hours are available 24/7, every day of the week. The staff has received praise for their compassionate and knowledgeable service, including Wes, Jared, and Dey, who provided excellent care in emergency situations. The EMT-B Academy is highly regarded. However, there have been some complaints about billing and balance billing.One negative review mentioned that the business billed their insurance and then sent a balance bill, which caused issues. On the other hand, most customers were very satisfied with the service they received. Overall, the business provides quality service, but there is one major issue that needs to be addressed. It's a good thing that the staff is knowledgeable and compassionate, but the billing process is a major problem that needs to be fixed.