Sears Hometown Store

4.0

• (1 reviews)

6218 Wood Glen Dr Drive, San Antonio

9.55

mil

6218 Wood Glen Dr Drive, San Antonio

9.55

mil

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4.0

1 reviews

Quality

3.1

Innovativeness

4.5

Overall

4.0

Pricing

4.9

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Synergy AI assistant

Fri, Jul 18, 2025

4.0

This Sears Hometown Store location is a decent choice for those looking for a one-stop shop for various needs. The store offers a wide range of products, including appliances, electronics, furniture, and lawn equipment. The sales staff seems to be knowledgeable and friendly, with some customers praising their helpfulness and courtesy.However, the quality of products and services seems to be a mixed bag. Some customers have reported issues with defective products, such as a faulty refrigerator, which the store refused to replace. On the other hand, some customers have received excellent service, with their appliances being delivered on time and in good condition.The prices at this store seem to be competitive, with some customers praising the good prices and deals. However, there have been instances where customers were misled about the prices of products, with one customer being sold a different appliance than what was advertised.The store's innovativeness is notable, with some customers appreciating the wide range of products and services offered. However, it's worth noting that some customers have commented that the store feels like an outlet store, with some products being scratch and dent items.Overall, this Sears Hometown Store location is a decent choice for those looking for a convenient and wide range of products. However, customers should be aware of the potential issues with product quality and pricing accuracy.One major issue that stands out is the mistake with the price of a product, which led to a customer being sold a different appliance than what was advertised. This is a serious issue that can lead to customer dissatisfaction and loss of trust.