San Antonio
Security Service Federal Credit Union
7.19
7.19
Overview
Get the best rates on loans and deposits with an account at Security Service. Open an account today!
Features
Onsite services
Wheelchair accessible parking lot
Wheelchair accessible entrance
Drive-through
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Overall
Innovativeness
Quality
Pricing
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The branch in question is a part of the Security Service Federal Credit Union, providing personal and mortgage loans. The branch is located at Building 9546, US-281 Street, San Antonio City, and can be reached via phone at +18005259570 or through the web link https://www.ssfcu.org/locations/texas/san-antonio/jones-maltsberger?utm_source=google. The branch offers a wheelchair-accessible parking lot and entrance, as well as onsite and drive-through services.One of the notable aspects of this branch is the exceptional customer service provided by its employees. Many members have praised the branch for its friendly and knowledgeable staff, who go above and beyond to meet their needs. Connie Sanchez, in particular, has received numerous compliments for her exceptional service, professionalism, and kindness. Other employees, such as Keeshia Rodriguez, Luisa V Orozco, and Ahminah Ktiyeb, have also been commended for their helpfulness and excellent customer service.The branch has also been praised for its efficient and quick service, with many members expressing gratitude for the short wait times and speedy transactions. Some members have noted that the branch is well-organized and clean, with a welcoming atmosphere.However, one member expressed frustration with the phone system, citing that it disconnected them if they didn't choose a predetermined option, making it difficult to speak with a human representative. The branch manager has since reached out to address this issue and ensure that members can contact a representative directly.The branch offers a variety of services, including personal and mortgage loans, and has a range of products to suit different needs. Members have praised the branch for its flexibility and willingness to work with them to find the best solution.In terms of pricing, the branch has received high marks for its competitive rates and fees. Members have noted that the branch offers a range of options to suit different budgets and financial situations.Overall, the branch in question is a well-regarded and reputable financial institution, with a strong focus on customer service and meeting the needs of its members. While there may be some minor issues to address, the branch has demonstrated a commitment to providing excellent service and meeting the expectations of its members.
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Categories
Financial Service
Mortgage Loans
Credit union
Personal Loans
Mortgage lender
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