This U-Haul location on Military Drive in San Antonio offers a great overall experience. The friendly staff, including Lauren, Nick, and Jacob, are always willing to lend a helping hand and provide excellent customer care. They go above and beyond to ensure that customers are satisfied with their services. The storage facilities are wheelchair accessible, making it easy for everyone to use the services.The location is convenient, with extended hours on Fridays and reasonable working hours on other days. The features, such as wheelchair accessible parking and entrance, show that the location is well-maintained and designed with accessibility in mind.However, the quality of the facilities and services could be improved. While the staff is friendly and helpful, the quality of the facilities seems to be a bit lacking. But, the pricing is very reasonable, which is a major plus.The location is innovating in the sense that they offer a range of services, including storage, transportation, and parking. However, there is room for improvement in this area.The location is great for people who need to store their RV, boat, or other vehicles, as they offer a secure and convenient place to store them. The staff is knowledgeable and can provide advice on the best storage options.Overall, this U-Haul location is a great option for people who need storage, transportation, or parking services. The staff is friendly and helpful, and the location is convenient and well-maintained. However, the quality of the facilities and services could be improved.