The business has a reputation for being a great place to receive dental care. The overwhelming majority of customers have had excellent experiences, citing friendly and professional staff, gentle and efficient procedures, and a clean and welcoming environment. Many reviewers have praised Dr. Holly Lane and her team for their exceptional care and kindness, making even anxious patients feel at ease. However, a few reviewers have had issues with scheduling and follow-up appointments, and one reviewer had a negative experience with Dr. Lane's behavior towards a patient. Despite this, the business has a strong reputation and is highly recommended by its customers.