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SERVPRO of Universal City/St. Hedwig

4.9

• (1 reviews)

108 8845 FM1976 Street, Converse

12.76

mil

108 8845 FM1976 Street, Converse

12.76

mil

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Overview

For emergency residential and commercial property restoration near. Call SERVPRO 24/7 for water removal, flooding, fire cleanup, storm damage, mold removal & more.

Features

Identifies as veteran-owned

Identifies as women-owned

Identifies as veteran-owned

Identifies as women-owned

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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Reviews

All our ratings are from genuine customers

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4.9

1 reviews

Overall

4.9

Quality

4.9

Pricing

4.8

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.9

This business has received extremely positive reviews from customers. The employees have been described as professional, courteous, and knowledgeable, providing excellent service and communication throughout the process. Many customers have expressed their gratitude for the company's rapid response to emergencies, such as floods and fires, and their ability to handle complex restoration projects with ease.Some customers have specifically praised Robert, the owner, for his leadership and commitment to customer satisfaction. He has been described as "first-class" and "exceptional" in his work, and has gone above and beyond to ensure that customers are happy with the service they receive.The company's commitment to quality and attention to detail has been consistently praised by customers, with many noting that their homes were left in better condition than before the restoration process began. The company's ability to work with insurance companies and handle complex restoration projects has also been highlighted as a major strength.One of the few areas for improvement mentioned by customers is the quality of the work performed by some of the company's subcontractors. However, this issue was not universal and did not seem to be a major concern for most customers.Overall, this business has an excellent reputation and is highly recommended by its customers. Its commitment to quality, customer satisfaction, and rapid response to emergencies has earned it a well-deserved 4.8-star rating.