This business seems to be a reliable option for pet grooming. Most customers are satisfied with the quality of service they receive, which is evident from the numerous positive reviews. However, some clients have reported issues with reliability, particularly with regard to appointment cancellations. It's also worth noting that some reviewers have mentioned inconsistent quality in their dogs' grooming. Pricing seems to be reasonable, with most customers reporting no major issues in this regard. Overall, this business appears to be a good option for pet owners, but some clients may need to be more understanding of potential reliability issues and inconsistent quality.