This real estate agency has received overwhelmingly positive reviews from clients, with many praising the professionalism, knowledge, and dedication of its agents, particularly Shana Kounse. Clients have appreciated the agent's ability to listen to their needs, provide expert guidance, and ensure a smooth transaction process. The agency's long working hours, including evenings and weekends, have also been praised for accommodating clients' schedules.However, there is one notable issue that has not been fully addressed. Some clients have mentioned that the agency's services can be a bit pricey, which may be a concern for those on a tight budget. Nevertheless, the agency's reputation for quality and innovation more than makes up for this potential drawback. Overall, this agency is a top choice for anyone looking for a reliable and effective real estate partner in San Antonio.