San Antonio
Shell
14.09
14.09
Overview
Find the nearest petrol, diesel, gas, LNG and hydrogen station or charging point (or fast charger). View the available fuels, EV charging options at Shell Recharge and in-store offers at the station. Navigate easily and directly to a Shell station near you and enjoy a delicious coffee, snack or fresh sandwich from our Shell Café along the way.
Features
Debit cards
NFC mobile payments
Wheelchair accessible restroom
Restroom
Onsite services
Car wash
Diesel gas
Propane exchange
Convenience store
ATM
Full service gas
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Pricing
Overall
Innovativeness
Quality
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This Shell location seems to be a mixed bag. On one hand, the cleanliness and maintenance of the store are well-maintained, with one reviewer praising the store's cleanliness and another saying it's "always clean and neat". Additionally, the staff is often friendly and helpful, with one reviewer praising the "unbelievable" customer service.However, there are several issues with the quality of service. Many reviewers have complained about the unfriendly and rude behavior of the cashiers and staff, with some even accusing them of being racially selective. One reviewer even reported being accused of stealing by a cashier, which they believe was due to their skin color.The pricing of the gas and products at this location is somewhat inconsistent. Some reviewers have complained that the gas prices are "way too expensive" and that the store is one of the most expensive in the area. However, others have praised the reasonable prices of the products.One major issue with this location is the lack of consistency in the quality of service. Some reviewers have reported having excellent experiences, while others have had very negative experiences. This suggests that there may be issues with the training or management of the staff.Despite these issues, the location has some redeeming qualities. The store is convenient and well-stocked, with one reviewer praising the "great variety of craft beers" and another saying that it's "incredible" how well-stocked it is.One issue that stands out is the inconsistency in the quality of service, which can be frustrating for customers. It's unclear what the root cause of this issue is, but it may be worth addressing in order to improve the overall experience for customers.
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Categories
Automotive & Boat Service
Shopping
Convenience store
Stores
Gas station
Car Wash
Fuel Stations
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