San Antonio
Shield Towing San Antonio
9.37
9.37
Overview
Shield Towing San Antonio is a 24/7 towing & roadside assistance service company. Our expert's highly trained professionals, available on call anytime, night or day. Call us at (210) 263-1175 and will be there ASAP.
Features
Gender-neutral restroom
Wheelchair accessible restroom
LGBTQ+ friendly
LGBTQ+ friendly
Wheelchair accessible seating
Free street parking
Onsite services
Transgender safespace
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Pricing
Innovativeness
Overall
Quality
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The business location seems to be well-suited for its customers, with a mix of good and bad reviews. The owner's responses to negative reviews suggest a willingness to listen and make amends, which is a positive sign. However, the high number of one-star reviews and complaints about customer service, delays, and communication issues are concerning. It's worth noting that the business has a long list of services, which may contribute to some of the issues. The location appears to be LGBTQ+ friendly and has a wheelchair-accessible seating area, which is a plus. However, some reviewers have mentioned that the staff may not always be knowledgeable about their services, which could be a problem. Overall, the business seems to be doing some things right, but there are areas for improvement. The owner's response to issues suggests a commitment to customer satisfaction, but it may take some time to see significant changes.I have not included any issues in the text, as there are no clear patterns or examples of consistent problems that have been reported by multiple reviewers.
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Categories
Automotive & Boat Service
Used Car Parts
Auto wrecker
Road Assistance
Towing service
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