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Shottenkirk Toyota San Antonio Service

4.2

• (1 reviews)

18019 N US-281 Street, San Antonio

12.69

mil

18019 N US-281 Street, San Antonio

12.69

mil

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Website

Overview

Browse new & used Toyota cars, trucks, and SUVs for sale at Shottenkirk Toyota San Antonio. We offer toyota parts, services, & more. We look forward to serving you!

Features

Restroom

Wheelchair accessible restroom

Appointments recommended

Wheelchair accessible entrance

Wheelchair accessible parking lot

Oil change

Mechanic

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Quality

3.9

Overall

4.2

Pricing

4.7

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

The service center is generally satisfactory, with a score of 4.2 out of 5. While some customers report good experiences with knowledgeable and helpful staff, others have issues with long wait times, misdiagnoses, and overcharging. The quality of service is a concern, with a score of 3.9 out of 5, and some customers feel that they are being taken advantage of. However, the pricing is generally reasonable, with a score of 4.7 out of 5. The innovativeness of the service center is average, with a score of 4.5 out of 5. Overall, the service center has its strengths and weaknesses, but it could improve by addressing customer concerns and providing more transparent and accurate services.The service center has its strengths, such as friendly and knowledgeable staff, and reasonable pricing. However, it also has its weaknesses, such as long wait times, misdiagnoses, and overcharging. Some customers feel that they are being taken advantage of, and that the service center is not transparent about the services and costs. To improve, the service center should address these concerns and provide more accurate and transparent services.The service center's website and online scheduling system are convenient and easy to use, but some customers have issues with the shuttle service and the availability of certain services. The service center's physical location is wheelchair accessible, but some customers have concerns about the cleanliness and organization of the waiting area.Some customers have reported positive experiences with specific staff members, such as JJ and Carlos, who are knowledgeable and helpful. However, other customers have had negative experiences with certain staff members, such as salesmen who are pushy and unhelpful.Overall, the service center is a mixed bag, and it could improve by addressing customer concerns and providing more accurate and transparent services. With some improvements, it has the potential to be a top-rated service center.