The business operates in a neat and tidy location, and the overall design is aesthetically pleasing. The Sienna at Westover Hills complex offers a range of features and amenities, including a dog park, on-site parking, and a swimming pool. Many residents appreciate the convenient access to shopping and restaurants in the area. However, the property's management has received some criticism for neglecting issues and failing to provide adequate support to residents. Despite this, the staff is generally friendly and helpful, with many residents praising the efforts of specific team members, such as Desirae, Jennifer, and Ethan. Some have noted that the customer service can be inconsistent, with long wait times and unhelpful responses from staff. Overall, the complex seems to offer a pleasant living experience, but some issues with management and customer service may impact the quality of life for residents.