This location is a counter-serve chain specializing in chicken dishes, plus Southern sides & desserts served in jars. It has a trendy and casual atmosphere, with seating available for customers. The menu offers a variety of options, including vegetarian choices, and the restaurant is wheelchair accessible.However, there have been some issues with the service. Some customers have reported long wait times, with orders taking up to 30 minutes to be fulfilled. Others have mentioned that the staff can be rude and unaccommodating. One of the biggest issues is the inconsistency in service, with some customers experiencing delays and poor service, while others have had a more pleasant experience. It's unclear what causes this inconsistency, but it may be worth exploring to improve the overall customer experience.Despite these issues, the location has received some positive reviews, with customers praising the quality of the food and the variety of options available. The restaurant is also popular with families and college students, and offers a welcoming atmosphere for solo diners.It's worth noting that the location has a 3-star rating overall, with a mix of positive and negative reviews. While some customers have had excellent experiences, others have been disappointed with the service. With some improvements to the service, this location could potentially become a go-to spot for customers in the area.