San Antonio
SMASA - Sports Medicine Associates of San Antonio (Orthopedics) at Stone Oak
13.26
13.26
Overview
San Antonio's Top Orthopedic Surgeons and Sports Medicine Physicians where we believe that everyone should receive the same quality of care as a professional athlete.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Submit a review
Quality
Innovativeness
Overall
Pricing
Submit a review
The provided location is a medical facility that offers a wide range of services, including physicians, surgery, and other medical services. The location is wheelchair accessible, has a restroom and parking lot, and is open Monday through Friday from 8:00 AM to 5:00 PM.The staff is generally friendly and professional, with many reviewers praising the doctors, particularly Dr. Palomero and Dr. Glebus, for their excellent bedside manner and care. However, some reviewers have experienced long wait times, with one reviewer waiting over an hour from their scheduled appointment time. Another issue that has been reported is difficulty in getting in touch with the office, with some reviewers having trouble getting phone calls returned or messages answered. The billing department has also been criticized for errors on patient bills.Despite these issues, many reviewers have had positive experiences with the facility, praising the staff for being friendly and attentive. The location is also convenient, with a wheelchair-accessible entrance, parking lot, and restroom.The facility has implemented changes in response to patient feedback, including creating a Patient Relations Coordinator and actively seeking reviews. However, some reviewers have reported that their concerns have not been adequately addressed, and they continue to experience issues with the facility.Overall, the location seems to have a mixed reputation, with some reviewers having positive experiences and others experiencing issues with wait times, communication, and billing.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Medical Centers
Other Medics
Physicians
Surgery
Orthopedic surgeon
Sports medicine clinic
Orthopedic clinic
Sports medicine physician
Pediatric orthopedic surgeon
Doctor
Contact business
1