San Antonio
Soarion Credit Union (Valley Hi Financial Center)
8.99
8.99
Overview
Soarion is a Federal Credit Union that offers savings, checking, low rate auto loans, credit cards, and more. Soarion Credit Union has branches in Columbus, Mississippi, San Antonio and Del Rio, Texas. Join today!
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Drive-through
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Overall
Innovativeness
Quality
Pricing
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This location seems to have its strengths and weaknesses. On the one hand, the staff is generally friendly and helpful, with many reviewers praising the excellent customer service they received. Some staff members, such as Ilene, Monica, and Hilda, have been particularly commended for their expertise, patience, and willingness to go above and beyond to assist members. The location is also wheelchair accessible, which is a plus.However, the location has also received some negative reviews, particularly regarding the ITM machine, which has been out of service on several occasions. This has caused frustration for some members, who have had to wait in line or call the office to resolve issues. Additionally, some reviewers have mentioned that the location is not very convenient, with long wait times and a lack of availability for certain services.In terms of pricing, the location seems to be competitive, with reviewers praising the affordable rates and fees. However, some reviewers have mentioned that the location has changed its policies and requirements, which has made it more difficult for some members to access certain services.Overall, this location seems to be a solid choice for those who value good customer service and competitive pricing. However, members should be aware of the potential issues with the ITM machine and the location's policies, and be prepared to deal with some inconvenience. The innovativeness of the location could be improved by providing more convenient services and addressing the issues with the ITM machine.One notable issue that has been raised by several reviewers is the bank's inability to resolve issues with automatic payments and loan payments. This has caused frustration and financial hardship for some members, and highlights the need for the bank to improve its processes and communication. The bank should take steps to address this issue and ensure that members are able to access the services they need in a timely and efficient manner.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
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Categories
Automotive & Boat Service
Car Sales
Financial Service
Personal Loans
Mortgage Loans
ATM
Car finance and loan company
Mortgage lender
Credit union
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