The hotel is located on the quieter side of the Riverwalk, offering a peaceful atmosphere with beautiful views. The Sol Cypress hotel is a great option for families and couples alike, with spacious rooms and a wide range of amenities. The hotel's staff is friendly and accommodating, with many guests praising their exceptional customer service. However, some guests have reported issues with their room reservations, including being given a different room than what they booked. The hotel's parking fees are also a drawback for some guests. Overall, the Sol Cypress hotel is a solid choice for those looking for a comfortable and convenient stay in San Antonio. Despite some minor issues, the hotel's many strengths make it a great value for the price. The hotel's ability to accommodate pets is also a major plus for families with dogs.