San Antonio
Sorrento
8.27
8.27
Overview
Evidence-based skilled nursing, rehabilitation, home health care and hospice services designed to improve quality of life.
Features
Onsite services
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
Quality
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Based on the information provided, it seems that the business location has a mix of positive and negative experiences from customers. The overall rating is 3.3 out of 5, which indicates a mediocre experience. However, the quality of care seems to be a major concern, with a rating of 2.5 out of 5. This suggests that some customers have had issues with the quality of care provided by the staff.The pricing seems to be a strong point, with a rating of 5 out of 5. This suggests that customers are satisfied with the cost of the services provided.Unfortunately, there is not enough information to provide a rating for innovativeness.The facility has received several complaints about the quality of care, including issues with staff negligence, poor communication, and inadequate medical attention. Some customers have also reported difficulties with getting their loved ones transferred to and from the facility.On the other hand, some customers have reported positive experiences with the staff, particularly with CNAs and therapists who have provided excellent care and attention. The facility has also received praise for its cleanliness and amenities.It is worth noting that some customers have reported issues with the management and administration of the facility, including problems with communication and responsiveness to concerns. However, it is also worth noting that some customers have reported positive interactions with the management team.Overall, it seems that the business location has a lot of room for improvement, particularly in terms of the quality of care provided. However, there are also some positive aspects of the facility that could be built upon.
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Categories
Medical Service
Education & Learning
Rehabilitation center
Rehabilitation
Private Schools
Nursing school
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