This review is based on the provided data. The business location is a mental health service with a mixed reputation. The overall score of 3.4 reflects the average rating of 3.0 from third-party sources, which is supported by the varying feedbacks from clients. The quality of services is considered high, with 4.2 out of 5 stars, indicating that the medical professionals are skilled and competent. However, the pricing is also a strength, with 4.8 out of 5 stars, suggesting that the costs are reasonable. The innovativeness of the services is somewhat lower, with 4.1 out of 5 stars, implying that while the practice offers some novel approaches, it may not be at the forefront of innovative mental health treatments.The review highlights several issues that have been raised by clients, including long wait times, difficulty in getting appointments, and problems with the front office staff. Some clients have reported being hung up on or left on hold for extended periods. Additionally, there have been instances of charging patients for services not rendered, which has led to several negative reviews. However, the practice has also received praise for its compassionate and knowledgeable doctors, who have helped patients with various mental health issues. Overall, while the business has some strengths, it also faces challenges that need to be addressed to improve the overall customer experience.