San Antonio
South Texas Radiology Imaging Centers (STRIC) Westover Hills Imaging Center
13.21
13.21
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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The location provides services related to medical imaging. The staff is often praised for their professionalism and friendliness, with some reviewers highlighting exceptional individuals like Josh, Christy, and Adriana. However, there are instances of unprofessional behavior, such as a staff member having an unpleasant attitude and a front desk employee being rude.Some reviewers have experienced long wait times, with appointments running past the scheduled time or wait times exceeding 40 minutes. In some cases, customers have had to reschedule appointments due to issues with insurance verification or were left waiting for extended periods without updates.The location is clean and has modern equipment, but some reviewers have pointed out issues with the bathroom facilities. The billing practices have also been criticized, with some customers experiencing surprise billing or difficulties with payment.Reviewers generally praise the location's willingness to accommodate special needs and requests, such as a staff member being able to provide directions to another location. Some reviewers have had issues with communication, particularly with the billing department, which can be difficult to reach and unresponsive to customer inquiries.The overall experience can vary greatly depending on the specific staff member and the day of the visit. Some reviewers have had negative experiences with the front desk staff, while others have had positive interactions with the technical staff. Despite the issues, the location has a relatively high overall rating, suggesting that the benefits of visiting this location outweigh the drawbacks for many customers.
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Hours
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