Based on the data, the business seems to be average in terms of overall quality, with a rating of 3.2 out of 5. The quality of services provided is also average, with a rating of 3.2. However, the business has received high ratings for pricing, with a score of 4.9 out of 5. Unfortunately, there is not enough information to provide a score for innovativeness.It appears that the business has received mixed reviews from customers, with some praising the friendly and professional staff, while others have complained about long wait times, rude customer service, and inaccurate billing. Some customers have reported having to wait for extended periods of time before being seen, while others have received prompt and courteous service. The business seems to have a problem with scheduling appointments, with some customers reporting that they were not seen at their scheduled time. There have also been reports of front desk staff being rude and unprofessional.One issue that stands out is the lack of respect for appointment times, with some customers being told that they would be seen at a specific time, only to be kept waiting for hours. This has led to frustration and disappointment for some customers. Additionally, there have been reports of customers being told that they would not be charged for services, only to receive a bill months later.Overall, it seems that the business has some room for improvement in terms of customer service, scheduling, and billing. However, there are also some positive reviews that suggest that the business can provide good quality services when things go right.