San Antonio
South Texas Veterans Health Care System
6.22
6.22
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
Pricing
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This clinic has a mixed reputation among patients. Some people have had positive experiences with polite and courteous staff, while others have encountered issues with long wait times, unresponsive phone lines, and unhelpful receptionists. The facility itself is wheelchair accessible and has clean restrooms, but the overall quality of care seems to be inconsistent. Some patients have reported difficulties with scheduling appointments, getting their medication refilled, and receiving timely results from lab tests. The staff's attitude and communication skills have been a particular point of contention for many patients. Despite these issues, the clinic's pricing is reportedly reasonable. The lack of innovation in addressing patient concerns and improving the overall experience is a notable concern. One major issue that has been consistently raised by patients is the difficulty in getting a hold of a staff member, with many reporting that calls are not returned and voicemails are ignored. This can lead to frustration and feelings of being ignored by the clinic.
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Hours
Closed
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