San Antonio
Southwest Medical Office Building
5.94
5.94
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
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This medical center is located in a well-maintained facility with a wheelchair accessible parking lot and entrance, making it easily accessible for everyone. The Southwest Medical Office Building is situated nearby, suggesting a collaborative and convenient environment. However, the customer service and compassion towards patients seem to have decreased since the takeover by WellMed, as evident from a particularly negative review. Overall, the center offers good quality care and has competitive pricing, but may fall short in innovativeness and patient-centric approach. The facility appears to be well-kept, and staff are friendly, but there is a noticeable decline in the level of care provided. A few reviewers praised the office, calling it "nice" and expressing their desire to work there. One reviewer had a negative experience, citing a lack of communication and insensitivity from the staff. Unfortunately, this is a significant issue, as it suggests a breakdown in the quality of care provided. Despite this, the medical center has a high overall rating, thanks in part to its convenient location and competitive pricing.
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