San Antonio
Southwest Wheel
4.10
4.10
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Quick visit
In-store pickup
In-store shopping
Same-day delivery
Photos & videos
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Quality
Overall
Pricing
Innovativeness
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The business has an average rating of 4.5, indicating a generally positive experience for most customers. The overall quality of the business is 4.2, suggesting that while some customers have had issues, many have been satisfied with the service. The pricing is 4.8, indicating that customers feel the business offers competitive prices. The innovativeness of the business is 4.5, showing that customers appreciate the business's willingness to adapt and improve.The business is located in a convenient area, with a wheelchair-accessible parking lot and entrance. They offer various payment options, including NFC mobile payments, debit cards, and credit cards. The business also has a wide range of services, including same-day delivery, in-store shopping, in-store pickup, and delivery. They have a strong online presence, with a website and third-party ratings.Many customers have praised the business for its excellent customer service, knowledgeable staff, and wide selection of trailer parts. Some customers have also appreciated the business's ability to order parts and have them delivered quickly. However, a few customers have had issues with communication and pricing.The business has a strong online reputation, with a 4.5-star rating on third-party review sites. Many customers have left glowing reviews, praising the business for its exceptional service and helpful staff. However, a few customers have left negative reviews, citing issues with communication and pricing.Overall, the business seems to offer a high level of quality and pricing, with a focus on customer service and convenience. However, some customers have had issues with communication and pricing, highlighting the need for improvement in these areas.One notable issue is the customer who had to return their trailer twice due to incorrect parts, resulting in a labor charge. This incident highlights the importance of proper communication and attention to detail in customer service.Another issue is the customer who had to wait a long time for their trailer to be serviced, resulting in a negative experience. This incident highlights the need for the business to improve its efficiency and communication with customers.Despite these issues, the business has a strong online reputation and many satisfied customers. With some improvements in communication and attention to detail, the business could potentially achieve a 5-star rating.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Sales
Car Service
Trailer supply store
RV repair shop
Trailer repair shop
Trailer dealer
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