This parking garage has received mostly positive reviews from customers. The staff is consistently praised for being friendly, professional, and helpful. Many reviewers have noted that the garage is clean and well-maintained, with efficient and organized operations. The location is also convenient, with easy access to Brookfield Place and other nearby attractions.However, there are some issues that have been reported. A few reviewers have mentioned that the garage can be difficult to navigate, particularly for those who are not familiar with the area. Some have also noted that the pricing can be steep, although this may be expected in a high-demand area like downtown New York City.It's worth noting that the garage has taken steps to address some of the issues reported by customers. For example, they have implemented a system for charging electric vehicles, which has been well-received by customers. However, some reviewers have still experienced issues with the garage's operations, including long wait times and difficulty with parking attendants.Overall, this parking garage is a good option for those who need to park in downtown New York City. However, customers should be aware of the potential issues and be prepared to take steps to navigate them.