The hotel, Spark by Hilton San Antonio near Seaworld, is a decent option for travelers. While it has its strengths, it also has some areas that need improvement. The staff is generally friendly and helpful, but there have been some instances of poor customer service. The rooms are clean and comfortable, but some guests have reported issues with maintenance, such as leaky faucets and broken shower curtains. The hotel's location is convenient for those visiting Seaworld, but the surrounding area can be noisy and there have been reports of break-ins. The breakfast options are limited, but the hotel offers a free breakfast, which is a plus. The hotel has undergone renovations and has a modern look, but some guests have reported issues with the elevator and other amenities. Overall, it's an average hotel that could be improved with better maintenance and customer service. One notable issue is the lack of hot water in some rooms, which can be a major inconvenience. Additionally, some guests have reported finding roaches and other pests in their rooms, which is a significant concern. Despite these issues, the hotel has a good rating overall, suggesting that many guests have had a positive experience.