This business location is a college, situated at Building 1801, Martin Luther King Dr Drive in San Antonio. The staff here is generally friendly, and the financial aid and academic aid advisors are excellent in providing assistance. However, there are a few departments that seem to be unresponsive to phone calls, making it difficult to get in touch with them. Some students have reported long wait times and having to fill out unnecessary applications or surveys to resolve their issues. On the other hand, the working hours of the college are convenient, with extended hours on Tuesdays and Wednesdays.A minority of staff members seem to be resistant to answering phone calls, even when individuals are waiting outside a staffed office to be helped. This inconsistency can be frustrating for those trying to get in touch with the college. It would be beneficial for the college to improve their phone support and make it more accessible to students.The parking lot and entrance are wheelchair accessible, making it convenient for students with disabilities. The Welcome Center, however, does not have a phone number listed, which can make it difficult for students to get in touch with the college.Overall, the experience at this college can be positive, but there are some areas that need improvement, particularly in terms of phone support and accessibility.