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Spencer's

4.3

• (1 reviews)

334 2310 SW Military Dr Drive, San Antonio

5.30

mil

334 2310 SW Military Dr Drive, San Antonio

5.30

mil

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Overview

Mall-based retail chain offering novelty goods & apparel, plus a selection of adult products.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Quick visit

In-store pickup

In-store shopping

Women's clothing

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Innovativeness

4.5

Quality

3.1

Overall

4.3

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

This retail chain is situated in a mall and offers a wide variety of novelty goods, apparel, and adult products. One of the major pros of the store is its pricing, as it is reasonable and affordable. On the other hand, the quality of the products is somewhat inconsistent, which may be a concern for some customers.The staff at the store is generally friendly and helpful, but there have been instances where customers felt unwelcome or treated rudely. The store's offerings are quite diverse, making it a great destination for those looking for unique gifts or items for themselves.However, the store's layout can be overwhelming, with too much merchandise competing for space. This can make it difficult for customers to navigate and find what they're looking for. Additionally, the store's adherence to customer service standards is somewhat inconsistent, with some employees being more attentive and helpful than others.One major issue that has been raised by customers is the behavior of some employees, who have been accused of following customers around the store, accusing them of shoplifting, and creating an uncomfortable atmosphere. This is not the kind of customer service that anyone expects or deserves, and it's something that the store needs to work on addressing.Overall, this retail chain has its pros and cons, but it's clear that with some tweaks to its customer service and product quality, it could be an even more enjoyable and satisfying shopping experience for customers.