This business location is a good choice for those looking for a hair salon or barber shop experience. The overall quality of service is decent, with some excellent experiences and a few disappointing ones. The prices are fair, with a wide range of services available, including haircuts, beard trims, and MVP packages. The business has shown some innovativeness in its approach to customer service, such as online check-in and same-day appointments. However, there are some issues with consistency and attention to detail, which can result in subpar haircuts. One client reported being left with a bad haircut, and several others expressed frustration with long wait times or poor communication. Despite these issues, the business has a strong reputation and a loyal customer base, with many clients praising the friendly and professional staff. The LGBTQ+ friendly atmosphere is a plus, making it a welcoming space for all customers. With some improvements to consistency and attention to detail, this business could easily move up to a 5-star rating.