The business has an excellent reputation, with a high rating from third-party sources. The location is a key advantage, with many customers praising its proximity to downtown attractions and easy walkability. The hotel's amenities, including the outdoor pool and fitness center, are also well-regarded. However, some customers have noted that the hotel's breakfast is just average, and that the rooms can be a bit dated. Overall, the business appears to be well-managed and offers good value for its price.Some customers have praised the hotel's staff, citing their friendliness and helpfulness. The valet parking service is also highly rated, with many customers appreciating the convenience of having their cars taken care of. On the other hand, some customers have had issues with the hotel's parking, including a couple who had their car scratched and received only $10 in compensation.The hotel's location is a major asset, with many customers able to walk to nearby attractions like the Alamo and the Riverwalk. However, some customers have noted that the area can be a bit sketchy at night, and that the hotel's proximity to the interstate can be noisy.Overall, the business seems to be well-regarded, but there are some areas for improvement, particularly in terms of the hotel's breakfast and parking.