San Antonio
SpringHill Suites San Antonio SeaWorld®/Lackland
8.96
8.96
Overview
Contemporary all-suite hotel with free breakfast & Wi-Fi, plus an indoor pool & a fitness center.
Features
Free Wi-Fi
Air-conditioned
Free Wi-Fi
Pool
Free breakfast
Free breakfast
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Overall
Quality
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This hotel has a decent overall score, but there are some issues that need to be addressed. The quality of the hotel is average, with some guests complaining about cleanliness and maintenance. The pricing is reasonable, but some guests were unhappy with the lack of value for the price they paid. The hotel has some innovative features, such as a free breakfast and an indoor pool, but it could improve in this area. The hotel's location is convenient for those visiting SeaWorld or Lackland AFB, but some guests have reported safety issues, including vehicle break-ins. One major issue that stands out is the hotel's lack of security measures, including broken cameras and poor lighting in the parking lot. This has led to multiple reports of vehicle break-ins and one guest even reported being held at gunpoint. The hotel's staff has been friendly and accommodating, but this may not be enough to outweigh the safety concerns. Overall, this hotel has some potential, but it needs to address its safety issues and improve its quality and value.
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