The location seems to be a solid option for those in need of optometry services. While some clients have reported issues with the accuracy of eye exams, resulting in incorrect prescriptions, the vast majority of customers have had positive experiences with the staff. Lo'Shern Diaz, in particular, has received high praise for his exceptional customer service skills, willingness to go above and beyond to assist clients, and ability to create a welcoming atmosphere.Several clients have appreciated the convenient online appointment system, the wide selection of frames, and the helpful staff in assisting with finding the perfect pair of glasses. Some have also praised the store's cleanliness and organized layout.However, a few clients have reported feeling rushed during their exams or experiencing long wait times. Additionally, one client expressed frustration with the store's customer service, citing that the representative provided misinformation about their insurance coverage.The store's pricing seems to be competitive, with many clients reporting that they were able to find good deals on their glasses and contact lenses. The store's innovativeness is also a notable aspect, with some clients praising the virtual eye exam technology and the convenient online appointment system.Overall, while there are some areas for improvement, the location seems to be a reliable option for those in need of optometry services.