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Staples

3.9

• (1 reviews)

1760 Utica Ave Avenue, Brooklyn

1592.76

mil

1760 Utica Ave Avenue, Brooklyn

1592.76

mil

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Overview

Chain retailer offering brand-name electronics & print services, plus office supplies & furniture.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible parking lot

Wi-Fi

Delivery

Onsite services

Quick visit

Checks

Curbside pickup

On-site parking

In-store pickup

In-store shopping

Same-day delivery

Batteries

Electronics

Ink cartridges

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Overall

3.9

Quality

4.0

Pricing

4.5

Innovativeness

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

3.9

This Staples location has been a mixed bag for customers. While some have praised the helpful and knowledgeable staff, others have had negative experiences with poor customer service and long wait times. The store's quality of products has been inconsistent, with some customers reporting subpar print quality and damaged items. Pricing has been a point of contention, with some customers feeling that prices are too high, while others have found good deals on certain items. Innovativeness has been a strength, with some customers appreciating the store's efforts to offer new and convenient services, such as same-day delivery and on-site services.One of the biggest issues at this location has been the poor customer service. Several customers have reported being ignored or dismissed by staff, and some have even had to wait for extended periods of time to be helped. This has led to frustration and disappointment for many customers. On the other hand, some customers have had positive experiences with the staff, citing their helpfulness and knowledge of products.The quality of products has also been a concern. Some customers have reported receiving damaged or defective items, which has led to frustration and wasted time. However, other customers have praised the store's products, citing their high quality and effectiveness.Pricing has been a point of contention at this location. Some customers feel that prices are too high, while others have found good deals on certain items. The store's pricing policy has been inconsistent, with some customers feeling that prices are too high for certain items, while others have found that prices are reasonable.Innovativeness has been a strength at this location. The store has made an effort to offer new and convenient services, such as same-day delivery and on-site services. This has been well-received by customers, who appreciate the convenience and flexibility of these services.Overall, this Staples location has both strengths and weaknesses. While some customers have had positive experiences, others have had negative ones. The store's customer service, product quality, pricing, and innovativeness all play a role in determining the overall customer experience.